Concerns and Complaints

St. Francis Xavier Primary School  is committed to ensuring that student, parent, employee and other stakeholder complaints are dealt with in an efficient, effective and responsive way.

The school acknowledges that students, parents, employees and other stakeholders have the right to complain when they are dissatisfied, and the School encourages such feedback.

Please email: office@sfxballarat.catholic.edu.au

All concerns and complaints are managed in accordance with our Concerns and Complaints Policy 2020 and the Handling Complaints Summary Procedure 2020 .

Please click on these active links to view the Policy and Procedure.